Shipping Policy
We offer worldwide shipping to bring our high-quality vegetable baskets directly to your doorstep, making it easy for you to enjoy practical and sustainable storage solutions no matter where you are. All orders are processed within 1-2 business days after payment confirmation, excluding weekends and public holidays. Once your order is processed and shipped, you will receive a shipping confirmation email containing a tracking number, allowing you to monitor your package’s journey from our warehouse to your home.
Shipping times vary depending on your location: domestic orders typically arrive within 3-5 business days, while international orders may take 7-14 business days, depending on customs processing and local delivery services. Please note that these are estimated times and may be delayed due to unforeseen circumstances, such as severe weather, customs delays, peak order periods, or carrier disruptions. We are not liable for delays caused by third-party carriers or customs authorities, but we will do our best to assist you with tracking and updates if any issues arise.
Shipping costs are calculated at checkout based on your location, package weight, and order total. We occasionally offer free shipping promotions for orders that meet a minimum purchase requirement—please check our website for current offers. For international orders, customers are solely responsible for any customs duties, taxes, or fees imposed by their country’s customs office. These charges are not included in the shipping cost and must be paid by the recipient upon delivery. We have no control over these fees and cannot predict their amount. If you have any questions about shipping timelines, costs, or tracking, please refer to our FAQ section for additional details.